LUXE & BALLEZZA

We want you to be happy with your purchase. If you experience any issues with an item, please contact us as soon as possible. In order to process a return or refund, you must be able to provide proof that the item is damaged. This can be photos or other documentation that shows the damage.

We have always shipped our items safely and we can confirm that they have arrived in good condition. Therefore, it is important that you provide a detailed explanation of what is wrong with the product. This helps us better understand the situation and process your request efficiently.

Thank you for shopping with us!

We are pleased to offer our customers reliable and efficient shipping. Our items are shipped out as quickly as possible, and we expect them to reach you within 7-14 days of ordering. Shipping times may vary depending on your location and availability of products. We work closely with our shipping partners to ensure you get your package on time.

Once your order has been shipped, you will receive a confirmation with tracking information, so you can follow your package along the way. If you have any questions about shipping or your order, you are always welcome to contact our customer service team. We appreciate your patience and look forward to delivering your products!

Welcome to our online store! By using our Services, you agree to abide by these Terms of Use. These terms govern the use of our website, products and services. We recommend that you read them carefully before trading.

All products offered on our website are described as accurately as possible, but we cannot guarantee that all information is error-free. We reserve the right to change prices, specifications and availability without prior notice. By making a purchase, you confirm that you are of legal age and have the right to enter into agreements.

We take your privacy seriously and treat all information in accordance with our Privacy Policy. We reserve the right to change these terms and conditions at any time, and changes will be posted on this page. By continuing to use our Services after any such changes, you agree to the updated Terms.

Thank you for shopping with us! If you have any questions about the terms and conditions, please do not hesitate to contact us.

We take your privacy seriously. This privacy policy explains how we collect, use, and protect your information.

1. Information Collection  
We collect information when you register, place orders, or interact with our website. This may include your name, email address, and payment information.

2. Use of Information  
We use your information to process your orders, communicate with you, and improve our services. We may also send you newsletters and offers if you have given us consent to do so.

3. Data Protection  
We implement various security measures to protect your information. Access to personal data is restricted to employees who need it to perform their tasks.

4. Sharing of Information  
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, unless it is necessary to fulfill a request or comply with legal requirements.

5. Your Rights  
You have the right to request access to, correct, or delete your personal information. You can also withdraw your consent to data processing at any time.

6. Changes to the Privacy Policy  
We reserve the right to update this privacy policy. We will notify you of any changes by posting the new policy on our website.

For questions about the privacy policy, please contact us.

For any questions, comments, or concerns, please email us. We are here to help you and will do our best to respond as quickly as possible. Please include as much information as possible in your email so that we can provide you with the best assistance.

Thank you for contacting us!